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Windows Office Manager
Sorry, yes I have always used this method. Not sure how long it has stopped working, but at a guess about 3 months.
I have tried this and nothing is happening
Well, I pressed Start and typed in MSpaint then I tried a photo and no response again.
I have tried all this and it is still not responding. There is a 'copy' printer ndin the Hardware and sound. The system was telling me that the Canon printer was not the default and so it fixed the problem, but I am still getting printer not responding. Because there is a 'copy' which I have tried to get rid of before - Do you think this is the problem?
I went into Devices and Printers and nothing shows up. I tried adding a printer and the system is telling me it has added another copy (2) printer. I still cannot print.
I think I will use your remote support if you can do this for me.
Sorry this is taking so long - had someone at the door. I have gone into your list but do not get the options you list. I will try again
I have gone into devices and printers and clicked the printer as default. However, I am still getting no response and I am unable to remove the copy printers. I am going to shut down my computer and try again.
I went into Devices and printers and removed the 2 'copies', a second copy had appeared. I then closed down computer and tried again, there remained a copy again,so I repeated the the action and deleted all. I switched on again and reinstalled the printer, then to be on the safe side I closed down again. SUCCESS - It is all in working order now.
I am sorry to have taken up so much of your time and thankyou.