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Hello & Welcome to JustAnswer
What is the part after the @ symbol of your e-mail address?
Are you able to login to your email through mail.aol.com ?
No I now have no idea what password ***** it up. In Google chrome which does work ok I have an e-mail icon whichIi click and everything opens up automatically.
May i remotely connect to your system to check this on your desktop and once we figure out the password, i'll tell you what to do on the iPad
click the link below and open the downloaded program
Please open the downloaded program
The program appears to have been downloaded but it wasnt opened
Are you still there?
sorry, yes still here. my screen says you are off line I had not realised you had contacted me.
Let's try again, please click the link below and run the downloaded program
clicked as requested. My Norton check says ok
Right click norton and select disable antivirus auto protect for 1 hour
Then click the link below again and run this program
Done. Sorry about delay. New Code No is apparently required please
Here's the new link
now open it please
the downloaded program called support-logmeinrescue