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Richard, Software Engineer
Category: Email
Satisfied Customers: 43400
Experience:  Over 15 year experience in Email Systems and Programs
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I have had no access to my e-mail since 31st May, despite

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I have had no access to my e-mail since 31st May, despite several phone conversations with your technical group in India. When I attempt to log on to e-mail the screen informs me that my password ***** ***** despite the fact that I am still using the same password, and gives details of the fault. There is no way in which I can reset my password.Please give me access. My phone number is ***** XXXXXX.My name is***** and my address is XXX XXXXXX XXXXX, X, XX. XXXXXX's XXXXXX, XXXXXXXXXX, XXXX XXX. Thank you.

Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
For which email service are you having problems with? EG: Hotmail, Yahoo, Gmail?
Customer: replied 2 years ago.

E-mail service is TalkTalk, address***@******.***, but the server is refusing to pass on any e-mails claiming that I am submitting a wrong password. You may need to use the phone. Karle XXXXXXX.

Which email program are you using to connect to talktalk? eg: Outlook 2010?
Richard and 3 other Email Specialists are ready to help you
Thank you
Can you go to
Click on Download for Free
Download and install the program and give me the ID and Password ***** please so I can connect
Thank you
Customer: replied 2 years ago.

It refuses to download

What is the error you get?
Customer: replied 2 years ago.

Apologies for delay. The message that comes up when I try to get to my e-mails is: Server error0x800CCC90i

Server response: ERR{AUTH} invalid user or password.


Windows Live Mail ErrorID: 0x800CCC92


Port 110

Secure(SSL): No.

ok, I want you please to reset your password *****
Let me know when you have please.
Customer: replied 2 years ago.

We were cut off and I was unable to regain contact with you. Talk Talk have now at last resolved the problem - after 15 days! Thank you for trying. Karle Simpson