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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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My wife uses Windows Live Mail on her laptop and receives emails

Customer Question

My wife uses Windows Live Mail on her laptop and receives emails without any problem However when try to send, the outgoing messages appear in the sent folder but they do not reach the recipient. If the offending message is loaded from the sent file and then forwarded, it does reach the recipient. Weird or what?
Submitted: 2 years ago.
Category: Email
Expert:  James K. replied 2 years ago.

My name is James

Welcome to JustAnswer.

Can i Remote onto your machine to help you fix the problem

Remote means I can connect to your Machine and fix the issue for you its fully secure and Built into the Justanswer System

If you wish I can send you a Link to Connect

Let me know

Cheers James
Customer: replied 2 years ago.

I'm concerned that the cost continues to increase. I've already paid £26 and now I'm asked for £21.44, in addition remote access is always a security risk.


Expert:  James K. replied 2 years ago.
The remote Service is opitinal
It lest me look and fix the problem directly
Its fully secure and built into the just Answer system
Customer: replied 2 years ago.

No, sorry, I'll call it a day and terminate this exercise.

Expert:  James K. replied 2 years ago.
no problem