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Richard, Software Engineer
Category: Email
Satisfied Customers: 43454
Experience:  Over 15 year experience in Email Systems and Programs
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Paper jam signals with no manifest paper jam

Customer Question

Paper jam signals with no manifest paper jam
Submitted: 2 years ago.
Category: Email
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me the make and model of the printer please?
Thank you
Customer: replied 2 years ago.
Canon Pixma MX395 . Thank you.
Expert:  Richard replied 2 years ago.
As the first step, remove the power from the printer and wait 5 minutes.
Then connect the power to the printer, turn it on and tell me please if you still get the error.
Let me know the results please