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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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My email has stopped working

Customer Question

My email has stopped working
Submitted: 2 years ago.
Category: Email
Expert:  John replied 2 years ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you

Sir please provide the following details so that I can help you better

1.Which is the operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7, windows 8 or any other
2.Which email service is configured in the email client let me know the part after @ in your email id for example @ yahoo .com?
3.How do you open this email usually, is it using any email client like Microsoft Outlook, windows live mail etc. Or using web browsers like Internet explorer, Mozilla, Google Chrome etc.

4.What is the error message you get when you try to open your email?


Note: - Please keep this conversation/Chat page opened to view my replies quickly. You will also get an email notification in your email each time I reply. To reply back to me use the reply box below

Customer: replied 2 years ago.

Want to close account immediately- Do not take any more money

Expert:  John replied 2 years ago.
Sir we haven't taken any money from your account because you never replied to me.
I will request to close this question if that is what you wanted let me know