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KamilAnwar1, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6605
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have an Aspire E13 Notebook purchased in June at local Tesco. Originally

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I have an Aspire E13 Notebook purchased in June at local Tesco.
Originally running Windows 8.1, but upgraded to Windows 10 when it became available.
Everything has worked well until today, when I switched on, logged in and got `Hibernating', which I cannot get out of.
Can you help please ?
Fred Wilkes ***@******.***
What happens when you press and hold the power button for 10 seconds?
Customer: replied 2 years ago.
Notebook powers off
Now press the power button once; and tell me what happens?
Customer: replied 2 years ago.
Acer `Explore Beyond Limits' Screen,
Configuring Windows Updates screen,
100% complete,
Don't turn off your computer.
Okay. It seems positive so far; and the updates may have caused the issue previously. Please let the updates install and then test; that should hopefully resolve the issue. If not; please reply back and let me know. Thanks
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