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KamilAnwar1, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6389
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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G'Day, On bringing up Mozilla Thunderbird, I get, Imap-mail

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On bringing up Mozilla Thunderbird, I get, Imap-mail failed
Enter new password.
I do not know what to do. I did not install Mozilla so I do not know the old password *****
I have two e mail addresses, sales_***@******.*** and***@******.***
Can you help
Les Lefevre
Hello & Welcome to JustAnswer. May i connect with you remotely to test / troubleshoot the issue directly? Thanks
Customer: replied 2 years ago.
Hello Kamil,
Welcome to my old fashioned computer running XP, Yes i will follow instructions
By instructions; do you mean that you want me to instruct instead of connecting remotely? Thanks
Customer: replied 2 years ago.
No remote is fine
Please click the link below and run/open the downloaded program:
The issue has been resolved. Thanks
KamilAnwar1 and other Email Specialists are ready to help you