How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Frederick S Your Own Question
Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
Type Your Email Question Here...
Frederick S is online now

Sometime ago I phoned

Customer Question

Sometime ago I phoned you to cancel my google email account, XXXX
You have been charging me 9.99 per month on my credit card.
At the time of the phone call which went on for hours!! I was charged £80.00 on my credit card to cancel this account.
I am still being charged 9.99 per month and you also took the £80.00 from my credit card.
My personal email is XXXX and my phone line is XXXX and my mobile is XXXXX
Vivien XXXXX
Submitted: 2 years ago.
Category: Email
Customer: replied 2 years ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.