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Richard, Software Engineer
Category: Email
Satisfied Customers: 43338
Experience:  Over 15 year experience in Email Systems and Programs
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My computer is making an audible alarm sound and displaying

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My computer is making an audible alarm sound and displaying an error message SMEERRO9007QD1. Is this genuine and what do I do about it?
Hi there and welcomeCan you tell me the make and model of the computer and the version of windows it is running?Thank you
Customer: replied 2 years ago.
It is a Toshiba Portege R700 and is running Windows 7 professional. I installed the free version of windows 10 last week but reverted to Windows 7 as I could not find a printer driver that worked on Windows 10 for my Lexmark printer.
Its a fake alert that pretends to be from Microsoft.
Within which web browser are you getting this?
Customer: replied 2 years ago.
I was on chrome but when I log on something else loads. how do I see what that is whilst I am logged on to you?
You should see it in the top right
I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.
Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.
I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.
Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.
If you want remote click get extra help. If not simply reply to me.
Richard and other Email Specialists are ready to help you
Customer: replied 2 years ago.
extra help please
Thank you
Can you go to
Click on Download for Free
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Thank you
Customer: replied 2 years ago.
ID is###-##-####and personal password ***** *****