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Richard, Software Engineer
Category: Email
Satisfied Customers: 44684
Experience:  Over 15 year experience in Email Systems and Programs
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I can't read my emails on my ipad

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I can't read my emails on my ipad
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you please hold the home and power buttons on the iPad for about 10 seconds until you see the Apple Logo then release.
Then let the iPad restart and tell me if you can now read them please
Customer: replied 2 years ago.
Which is the home button and which is the power button?
The power button is the button you use to turn the screen off, the home button is the main one on the screen, the only button there.Let me know if you have any problems or how you go please
Customer: replied 2 years ago.
Thank you, ***** ***** all working now.
your most welcome! It was the firmware that had an issue, and needed a hard restart. We did this just then. It will now be ok. If you would like any additional information or assistance, please do not hesitate to let me know. And if you can take a second to rate my service via one of the stars at the top then submit, that would be greatly appreciated. Thank you
Richard and 3 other Email Specialists are ready to help you