How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Frederick S Your Own Question
Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
Type Your Email Question Here...
Frederick S is online now

I am un able to send a group email. I select the group and

Customer Question

I am un able to send a group email.
I select the group and when I click email it says they have no email addresses.
Also last evening I thought if I created a new group that would solve my problem, but that group is not there this am aand all the names have been deleted from my contacts.
I thought the problem was with my laptop but I have tried on other devices and problem there too.
Please help,
Submitted: 2 years ago.
Category: Email
Expert:  Jess M. replied 2 years ago.
Hi Máire, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.I am very sorry about your issues. Are you using a Windows computer or a Mac?Also, what email program are you using to send this group email? Is it MS Outlook?Please let me know by replying to me here so that I can help you further.Best regards,Jess