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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I bought office home and student 2016 from my retailer,

Customer Question

I bought office home and student 2016 from my retailer, because previous installation had been corrupted:T3K3N-XGD4F-XYB9M-69RHF-
TVJCG. When trying to install, i was asked for my password, which i do not know. i mailed my mobile no to Microsoft, as prompted 2 days ago, to get once-off password. No response!
What am i to do, to install the office package?
Karl **********
Submitted: 2 years ago.
Category: Email
Expert:  IT Miro replied 2 years ago.
Hello! My name is***** am a certified computer professional who will assist you with the problem you described.Please tell me if you bought Microsoft Office as a one-time purchase or you signed up for Microsoft Office 365 subscription that is billed monthly or annually?I am awaiting your reply.Thanks,IT Miro