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Richard, Software Engineer
Category: Email
Satisfied Customers: 43199
Experience:  Over 15 year experience in Email Systems and Programs
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My lab top is in restarting mode. How do I get back into my

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My lab top is in restarting mode. How do I get back into my windows 10. Aver aspire es 15
Hi there and welcome AidanCan you tell me please what exactly you mean with restarting mode?Can you explain what it is your doing?
Customer: replied 1 year ago.
A blue screen Restarting
ok, so windows is constantly restarting? Whats the error message you get?Please try to provide as much information as possible.
Customer: replied 1 year ago.
No error message only restarting
ok, remove the power cable and hold the power button in for 60 seconds then release.Then connect the power cable and tell me how it now operates please.
Customer: replied 1 year ago.
Thank you that has rectified the problem.
your most welcome! It was the firmware that had an issue, and needed a hard restart. We did this just then. It will now be ok. If you would like any additional information or assistance, please do not hesitate to let me know. And if you can take a second to rate my service, that would be greatly appreciated. Thank you
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