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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I have a problem with my Kindlefire HDX which is preventing

Customer Question

I have a problem with my Kindlefire HDX which is preventing me downloading free books. For some unknown reason it is asking for a parental control password, which I do not have and do not want. I see no way of switching it off as I have no use for parental controls. I would be grateful if you could get me out of this impasse situation.
Derek Cookson email ***@******.***
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.
Hi there Derek and welcomeTry to enter 0000 or 1234Does it then accept it?