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Richard, Software Engineer
Category: Email
Satisfied Customers: 45547
Experience:  Over 15 year experience in Email Systems and Programs
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I can access my email account from the BT website but also

This answer was rated:

I can access my email account from the BT website but also want to access it from Mail in this MacBook pro

Hi there Beryl and welcome

Can you tell me please the issue you have adding the BT account in mail?

Or you have no idea how and need instructions on how to do this?

Richard and other Email Specialists are ready to help you
Customer: replied 1 year ago.
I can access my BT email address on the BT website for this computer but I can't access it from the Mail on this computer. When I try it rejects the password ***** they don't match

Thank you

Can you go to

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you