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Pete, Computer Enthusiast
Category: Email
Satisfied Customers: 19407
Experience:  Over 16 years of experience in the Electronics and IT industries.
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Since October 2015 I have been transferring the sum of

Customer Question

Since October 2015 I have been transferring the sum of £13.33 per month to ADOBE ACROPRO to your company.
I have no idea how or why the contract was initiated!
I had almost given up finding a way to tell you about this problem - when I found Email Support - and I'm very grateful to find it too.
First of all - I want to stop the DD arrangement with immediate effect.
Secondly: is it possible to have the payments from 21/10/2015 until 21/6/2016 refunded if I have not been using whatever service or facility I have been paying for. To date these amounted to £119.97.
Thank you for your consideration of the above items.
I will be looking forward to your reply.
REA ******
(Email address:***@******.***)
Submitted: 1 year ago.
Category: Email
Expert:  Pete replied 1 year ago.