How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Software Engineer
Category: Email
Satisfied Customers: 44591
Experience:  Over 15 year experience in Email Systems and Programs
Type Your Email Question Here...
Richard is online now

I used to be able to forward text messages to my e-mail

This answer was rated:

I used to be able to forward text messages to my e-mail address from my mobile this appears to have stopped all I get is a sending message which never completes it goes as MMS once I put in e mail address.

Hi there and welcome Janet

Can you tell me the make and model of the phone and the email service it is connecting to please?

Customer: replied 1 year ago.
Motorola defy mini and I use EE as a mobile phone service provider and as my broadband service.


Can you remove the battery from the phone and wait 5 minutes.

Then connect the battery, turn on the phone and tell me if it now allows you to forward please

Richard and other Email Specialists are ready to help you

Thank you

On your computer,

Can you go to

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 1 year ago.
id 157 007 577
password *****


Customer: replied 1 year ago.
jut to say your dice re how send using copy text to have sorted problem thank you.

your most welcome Janet!