How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Cory Your Own Question
Cory, Support Technician
Category: Email
Satisfied Customers: 3499
Experience:  5+ years of email experience
Type Your Email Question Here...
Cory is online now

Last night I was playing around the screen finding out what

This answer was rated:

Last night I was playing around the screen finding out what icons were for - silly thing to do! Somehow I have lost the toolbar (is that what you call it?) with headings such as "write" and "delete"etc. Now I can't write a new email!! Can't remember what I clicked, but can you help please.?

Welcome, I am Cory.

What is this issue in?

Customer: replied 1 year ago.
Hi - sorry, I actually thought I was through to some sort of Mozilla Thunderbird support team? Got a bit confused when I was directed to Just Answer! However - I have an email account***@******.*** in Mozilla.

Is this where it said Write, Chat and Address Book?

Customer: replied 1 year ago.
I have clicked on something and lost may ability to "write" etc.. Not sure about you connecting - can you talk me through possible fixes?

In the top in the blue area, please right click and choose Mail Toolbar and that should bring it back.

Let me know if this fixes it.

Cory and 3 other Email Specialists are ready to help you
Customer: replied 1 year ago.
You are a genious - thank you. Knew it must be something simple!


You are welcome! Glad I could fix it.

Have a good day!