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Richard, Software Engineer
Category: Email
Satisfied Customers: 44732
Experience:  Over 15 year experience in Email Systems and Programs
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I have a new I pad and got into a muddle with passwords,e-

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I have a new I pad and got into a muddle with passwords,e- mails and need to reinstate my gmx e mail and password

Hi there and welcome

Can you tell me please what you now see exactly written on the screen of the iPad so I best understand the situation.

Thank you

Customer: replied 1 year ago.
I am using the I pad now but when I try to get into my e mail it says the user name or password ***** *****

Thank you

For which email service is this? Is it GMX?

Richard and other Email Specialists are ready to help you
Customer: replied 1 year ago.
it is and I need to start all over again


On a computer, can you do the following please

Can you go to

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

can you please return to your question here

ill call you now

Customer: replied 1 year ago.
Richard please can you call me 01271 343161

calling now