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Ask Richard Your Own Question
Richard, Software Engineer
Category: Email
Satisfied Customers: 44691
Experience:  Over 15 year experience in Email Systems and Programs
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When ordering goods online I am asked for my password. When

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When ordering goods online I am asked for my password. When I enter my password ***** is not accepted and I can't complete the purchase on my iPad. Do I need a different password ***** the one I have for my computer. Thankyou

Hi there and welcome

Can you tell me please exactly where you are trying to purchase a product from?

Please let me know.

Richard and other Email Specialists are ready to help you

Thank you

Can you go to

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 1 year ago.
Please cancel . I am unable to continue.
Customer: replied 1 year ago.
Please confirm that I have cancelled this call. I am unable to complete as it is too complicated for me .

ok, we can though pick up whenever you wish to continue again