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Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.
Could you please provide the following details.
Are you getting this box when you try to access your emails,if so which email application are you using (Microsoft Outlook, windows live mail) ?
Are you using a windows or mac PC?
Sir please answer my above questions so that i can help you better.
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Thank you for the details.
To do remote support please click on this link http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=6bc2a978-6b30-4d54-91be-bb4a7796dbfb that will open remote desktop session page in that page click on I Agree, then you will get Elisnore Screen Connect Client download and run it. If it asks for User Account Control click on Yes that will allow me to connect once I am connected to your PC I will post a message using the remote chat screen. If you have any trouble connecting please let me know. Do not close this Chat/Q&A page.
Connected and provided remote support.