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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I have been with Skype a few years and was recenty asked to

Customer Question

I have been with Skype a few years and was recenty asked to update. Now when asked for my password ***** say not correct. I requested a new password ***** to be sent to my E mail address. Then they say my Skype name doesn't agree with e mail address
Submitted: 10 months ago.
Category: Email
Expert:  Jess M. replied 10 months ago.

Hi Molly, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. What email address did you use to register to Skype?

Please let me know by replying to me here so that I can help you further.

Best regards,