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Richard, Software Engineer
Category: Email
Satisfied Customers: 46491
Experience:  Over 15 year experience in Email Systems and Programs
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Cannot receive gmail messages on my computer. They are only

This answer was rated:

Cannot receive gmail messages on my computer. They are only coming through on my mobile and I cannot read them from there and I do not know how to print documents from thyere

Hi there and welcome

How exactly do you access the emails on your computer? Via which program?

Please let me know

Richard and 2 other Email Specialists are ready to help you
Customer: replied 10 months ago.
Received via Internet Explorer - then I click on my email address at top left corner. My email address is ***@******.***

Thank you

Click this link

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you