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Ask Richard Your Own Question
Richard, Software Engineer
Category: Email
Satisfied Customers: 45502
Experience:  Over 15 year experience in Email Systems and Programs
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Cannot get into email. Asked me for password which is lost.

This answer was rated:

cannot get into email. Asked me for password ***** is lost. Now signed out. Do not have mobile phone just landline which is 01751 433086

Hi there and welcome

When were you last able to sign into your account?

Please let me know

Richard and other Email Specialists are ready to help you
Customer: replied 6 months ago.
yesterday afternoon about 4.30

Thank you

If you are on a windows computer, Click this link

Else for a Mac computer, Click this link

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 6 months ago.
are these the details you require

It says you closed the program or gave me the wrong ID.

You have to leave the program open so I can connect, open it again, give me the new password ***** tells you and double check the Id and leave it open please

Thank you

Customer: replied 6 months ago.
password ***** 5127. ID the same