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Richard
Richard, Software Engineer
Category: Email
Satisfied Customers: 44472
Experience:  Over 15 year experience in Email Systems and Programs
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I saved Ecel files to a memory stick on 31.10.17 using my

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I saved Ecel files to a memory stick on 31.10.17 using my present HP laptop with Winows 10Downloaded the saved files and used them successfully on an Acer laptop with Windows Vista. Saved files daily to the same memory stick.Returned to first location and downloaded files from memory stick to the HP laptop.
Word files worked ok. No Excel files offered any data after 31.10.17.
And inputs to Excel programmes using HP since returning will not save date

Hi there and welcome

To clarify, do you mean you are missing excel files from the memory stick and cannot save any new files to it?

Please let me know

Customer: replied 4 months ago.

Thanks

When you connect the stick, which drive letter is it showing as? eg: G

Richard and other Email Specialists are ready to help you
Customer: replied 4 months ago.
g

Thank you

Click this link

download.teamviewer.com/download/TeamViewerQS.exe

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 4 months ago.
Not sure what iD you need. Is it my name John. Password ***** *****

Ok.. did you see the instructions I sent you?

Customer: replied 4 months ago.
I am split between iPhone and laptop. Let's stick to the laptop if poss. Where were the instructions?

Click this link

download.teamviewer.com/download/TeamViewerQS.exe

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 4 months ago.
ID 353 936 747
paSSWORD *****

It says you closed the program or gave me the wrong ID.
You have to leave the program open so I can connect, open it again, give me the new password ***** tells you and double check the Id and leave it open please
Thank you

Customer: replied 4 months ago.
id 358 936 747
PASSWORD *****