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Hi there and welcome
To clarify, do you mean you are missing excel files from the memory stick and cannot save any new files to it?
Please let me know
When you connect the stick, which drive letter is it showing as? eg: G
Click this link
A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).
Run the program and it shows you and ID and Password.
Give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Ok.. did you see the instructions I sent you?
It says you closed the program or gave me the wrong ID.You have to leave the program open so I can connect, open it again, give me the new password ***** tells you and double check the Id and leave it open pleaseThank you