Ask an Email Question, Get an Answer ASAP!
Hello my name is ***** ***** I will be happy to assist you. It may be possible, what is the old email address and when was the last time you accessed it?
Do you remember your password? If not have you tried to reset?
Please click HERE and then click agree, a file called elsinore screen connect will download and you need to click that and allow it to run.
You will need to be on a windows computer in order to make the remote connection, if you are not please let me know.
Ok for remote support you need to be on a windows desktop. We may be able to sort this without remote. When you try and sign in what is the message you receive?
Please click HERE and then click agree. Run the downloaded file so I can connect