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Richard, Software Engineer
Category: Email
Satisfied Customers: 45545
Experience:  Over 15 year experience in Email Systems and Programs
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I seem to have lost my e mail account off computer, its

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I seem to have lost my e mail account off computer, its going to phone instead, but I need it back on computer to see better can you help in simple terms I am not a tech person

Hi there and welcome

Can you tell me which email program you use please?

Thank you

Richard and other Email Specialists are ready to help you
Customer: replied 4 months ago.
Do you mean my internet explorer or google I do not understand, it was always yahool

Thank you

If you are on a windows computer, Click this link

Else for a Mac computer, Click this link

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 4 months ago.
I am sorry Richard but I am partly sighted so I will get a techno friend to try it for me, thank you for your help but I cannot afford to pay more than the one off payment, - I do not understand techno words - the computer has not long been updated, how do I cancel my subscription from now on