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Ask KamilAnwar1 Your Own Question
KamilAnwar1, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6697
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Since yesterday I have not been able to get my emails or

This answer was rated:

since yesterday I have not been able to get my emails or send them.
Message comes up terminated by user, I have not done this.Emails still come to my phone but cannot get on computer.
It will not activate when I put pass word and email address in.Please can you help

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Who is your e-mail with and which e-mail application are you using where the message comes up?

Customer: replied 4 months ago.

which e-mail application are you using where the message comes up?

KamilAnwar1 and 2 other Email Specialists are ready to help you

Please click the link below and run/open the program

Customer: replied 4 months ago.
Thanks I will turn on computer is this the thing to do

Turn the computer on, and get to this page.

Then click the link above and run/open the program.

Customer: replied 4 months ago.
Have done that

Waiting for you to click the link from your computer and launch the program

Customer: replied 4 months ago.

You need to run the program, and this is the link:

Customer: replied 4 months ago.
Are you connect

No, are you clicking the link im sending from your computer, and then running the program? You should see an option run the download and launch gotoassist.

Customer: replied 4 months ago.
Click on that link it comes up free download

Which web browser are you using on your computer?

Customer: replied 4 months ago.

Type this in your browser's address bar (not google search bar)

Let me know when you see an fields asking for support key and name.

Customer: replied 4 months ago.
Need support key number