How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Frederick S Your Own Question
Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
33925084
Type Your Email Question Here...
Frederick S is online now

I cannot access my Mozilla e-mail. I had an e-mail from BT

Customer Question

I cannot access my Mozilla e-mail. I had an e-mail from BT saying my direct debit had been refused/cancelled. I did not do this, but sometimes glitches happen. I have paid what was due over the internet, but I still cannot get my Mozilla e-mail to work. HELP
PLEASE!
Submitted: 4 months ago.
Category: Email
Expert:  Cabletech replied 4 months ago.

Hello and welcome! I would be happy to assist today with your question.

Give me just a moment while I review the information provided.

Expert:  Cabletech replied 4 months ago.

What is your email address?