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Russell H.
Russell H., Computer Support Specialist
Category: Email
Satisfied Customers: 14017
Experience:  Proud to have been getting computer technicalities into working order since 1988.
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I have a kindle called Gerard's 2nd kindle. and my wife uses

Customer Question

I have a kindle called Gerard's 2nd kindle. and my wife uses Elizabeth's kindle. We hd earlie kindles with both charged to the same account, and anything on either kindle appeared on both kindles. If I remember correctly, it was called something like family sharing. But at present a buy on eith kindle does not appear on both. Can you make it do so?
Submitted: 10 months ago.
Category: Email
Expert:  Russell H. replied 10 months ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your Kindle accounts question.

Expert:  Russell H. replied 10 months ago.

Yes, you can bring that former condition back.

To explain: A Kindle is Registered to an account. You buy e-books in the account, and if in the Kindle edition, they appear on the Kindle that is Registered to that account.

Thus, if you Register both Kindle devices to the same account, then both Kindles can buy e-books, and an e-book bought on one Kindle (either one) appears on the other Kindle too, on both Kindles really.

When you Register to a given account, any e-books stored on the Kindle that were bought from a different account, tend to become either inaccessible or erased. You cannot have a Kindle registered to more than one account at once, you see.

So if one of your two Kindles is registered to the other Kindle's account, that Kindle will lose its current e-books, regrettably.

Accounts may be merged again, so that both account's purchases may be obtained on the unified account. Contact Customer Support to request such an account merger, after deciding which account you will want on both Kindles, if you wish, at 1(###) ###-####.

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