Ask an Email Question, Get an Answer ASAP!
Hi there and welcome
You mean on the Lenovo you want to do this correct?
To do this go to settings, backup and reset, Factory Data Reset
This will do the reset
Let me know how you go please
yes, thats how you reset it
Do you have a computer connected to the wifi network?
Yes it needs to be on wifi, is your windows computer on wifi?
Ok, click this link
Click I agree and run the file please
You need to do this please on your windows computer
No problem, the password *****
Make sure you use capitals where it shows capitals
The password ***** gave is correct
Please remember you need to use capitals where is shows capitals. It is very imporrtant
It is up to you if you wish to, if you want your data back from the cloud you do so
If you choose Google Accounts, anything on your account will come over, if you choose not to, nothing will come over.
If you're not sure, choose not to.
I cannot see this, but it is the amount you set when you made the question and the amount for the remote to get your password.
You see it on your question page