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Richard, Software Engineer
Category: Email
Satisfied Customers: 51621
Experience:  Over 15 year experience in Email Systems and Programs
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I've bought a new Lenovo Tab 10 and want to transfer data

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I've bought a new Lenovo Tab 10 and want to transfer data from my old Apple iPad but I've started wrong and need to clear all settings and start again, can you advise please?

Hi there and welcome

You mean on the Lenovo you want to do this correct?

Richard and 2 other Email Specialists are ready to help you
Customer: replied 9 months ago.


To do this go to settings, backup and reset, Factory Data Reset

This will do the reset

Let me know how you go please

Customer: replied 9 months ago.
Seems to have worked

yes, thats how you reset it

Customer: replied 9 months ago.
Thank you, ***** ***** try again. Just trying to set up the wifi and it's asking for a password ***** I don't have on other devices, won't let me go on without it!

Do you have a computer connected to the wifi network?

Customer: replied 9 months ago.
do I need to register this device with internet provider before I proceed

Yes it needs to be on wifi, is your windows computer on wifi?

Customer: replied 9 months ago.
it is
Customer: replied 9 months ago.
It's saying that Safari cannot download

You need to do this please on your windows computer

Customer: replied 9 months ago.
Sorry about delay had a few problems!

No problem, the password *****


Make sure you use capitals where it shows capitals

Customer: replied 9 months ago.
Saying there's an authentication problem, sure I put the correct code in!

The password ***** gave is correct


Please remember you need to use capitals where is shows capitals. It is very imporrtant

Customer: replied 9 months ago.
Sorry just noticed I put one letter wrong will try again, it's just checking connection now. Ok good!
Asking if I wish to copy Google accounts, apps and data from other device, do I or should I do it from iCloud?

It is up to you if you wish to, if you want your data back from the cloud you do so

Customer: replied 9 months ago.
I'm a complete novice at this, will it make any difference to what comes over?

If you choose Google Accounts, anything on your account will come over, if you choose not to, nothing will come over.

If you're not sure, choose not to.

Customer: replied 9 months ago.
Ok will do, I'll follow the steps for iCloud. Thanks for your help, can you confirm how much this call will be please?

I cannot see this, but it is the amount you set when you made the question and the amount for the remote to get your password.

You see it on your question page

Customer: replied 9 months ago.
Ok thank you, bye