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Hi Gerd, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.
It sounds like your use profile may have become corrupted, to confirm you have two accounts only one is an administrator, and its the admin account which doesnt appear to be loading the desktop. However you can login with the other user account, and browse the internet without issue?
Glad your now working Gerd,
So I can close the case please rate the service using the star rating at the top of the page.