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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I pressed a button for google to change my e-mail. Now I

Customer Question

I pressed a button for google to change my e-mail. Now I have got a big picture over the e-mail page thus stopping me from reading it..
Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Gmail
Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: Through a web browser
Assistant: What troubleshooting have you tried?
Customer: None because the big picture over it won't let me do anything
Assistant: Anything else you want the Email Expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Email
Expert:  Martin replied 6 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

Expert:  Martin replied 6 months ago.

Sorry to hear you're having trouble with your email.

May I connect with you remotely to troubleshoot the issue directly?