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What is the error message exactly you are getting?
can you go to preferences again. do you have a setting like "My server requires authentication" ?
Can you please click on this link
and follow on-screen instructions carefully.
If something goes wrong, please let me know.
What is your email program? (are you using an email program like Outlook or Thunderbird?)
yes, can you click on this link:
Hi again, were you able to click on the link above?
what is the email address you are having problems with?
can you go to your email settings. (if you don't know how, please let me know)
what is your incoming email server? what is your outgoing email server? (smtp)
You are welcome. if something goes wrong, i will be here anytime.