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Ask Joel Kalman Your Own Question
Joel Kalman
Joel Kalman, Network Administrator
Category: Email
Satisfied Customers: 1252
Experience:  I am a self-employed computer specialist experienced at setting up and administrating email accounts.
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Joel Kalman is online now

For some reason I can't activate app. gmail on my computer

This answer was rated:

For some reason I can't activate app. gmail on my computer***@******.***
Assistant: Are you logged into your email account on any other devices?
Customer: only iphone
Assistant: Do you have security questions or a phone number on file to help reset your password?
Customer: no only message than my app was blocked
Assistant: Anything else you want the Email Expert to know before I connect you?
Customer: its my mistake and need activate mail app asap

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

Is your computer a pc or a mac? What is your computer operating system?

Joel Kalman and 7 other Email Specialists are ready to help you
Customer: replied 10 days ago.
Mac
and IMAC
Customer: replied 9 days ago.
au
Customer: replied 9 days ago.
what now

You have requested Secure Remote Assistance. Please use the link below and Accept the agreement. Then download, run, and install the remote software from Elsinore to start the session.

Please use the following link for a Mac:

http://www.justanswer.com/remotedesktop/join.aspx?Session=952f115e-8d2e-42c3-b86b-210243254337&Type=Java

You may have to go to your Download folder and select the Elsinore file if it does not open automatically.

Please let me know if you have any questions or problems with this procedure.

Customer: replied 9 days ago.
your app can't be open "unknown author"

You can override that by using your Apple icon to go to System Preferences > Privacy & Security. Here is a link to an illustrated procedure that shows how to change the download restriction from 'unidentified Developer' to 'Anywhere': https://kb.wisc.edu/page.php?id=25443

Customer: replied 9 days ago.
when you will be online

I can offer you another connection method called Teamviewer.14.

Hello,

Please download the following software to start the remote control tool TeamViewer Quicksupport:

http://connect.teamviewer.com/v14

The provide your ID and PW.

Regards,
CHRONOS_7

www.teamviewer.com - Easy remote control & collaboration

I will need the ID and PW for Allow Remote Control in the Teamviewer 14 downloaded app.