Ask an Email Question, Get an Answer ASAP!
Hi there and welcome
When could you last sign into the account?
Please let me know
We have been here for 14 years, I have been here for 10, you would not last here if you could not be trusted
I can only tell you what I told you in my last message...
Have you tried to reset the password ***** the account? What happened when you did?
Please note, these instructions are done on a computer
If you are on a windows computer, Click this link
Else for a Mac computer, Click this link
A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).
Run the program and it shows you and ID and Password.
Give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect