Ask an Email Question, Get an Answer ASAP!
Thank you for your question. My name is ***** ***** I will be happy to assist you. So that I can best answer your question I have a couple of questions for you. Are you ready now?
May I get your domain name so I can do some testing and see why this is and what can be done about it?
Great. May I get your domain name so I can do some testing and see why this is and what can be done about it?
Your domain name would be the part after the @ in an email address. Give me the one that your clients will be receiving an email from.
No problem. Give me a second. I will do some testing.
This has got to be one of the best domains (as far as email setup) that I have seen in a while. There is no indication that there would be a problem with mail delivery due to spam fileters. Can you please copy and paste a bounce back message here?
Thank you let me look into this. Can you give me the ip address to your mail server?
Yes, I am still looking at something. I think it is the IP address that is the issue..
Yes, the only indication of trouble comes from SPAMHause but sadly they are the biggest one out there. You are in luck because you can get off with just explaining what you are doing and they will remove the blacklist entry for your IP addess. Give me a second for a link./
Ok, go to this link and select the removal procedure button under your ip address which will begin the process. Looks like they just want some information about your server.
Not first. But you will want to afterwards so that you are not blacklisted again. For instance, your outgoing mail server must have authentication (yours does, not a problem) etc.. You already meet the requirements and just need to say yes and click on the possitive buttons. Then continue the path you have been going.
Again, your email is very well managed. Most people dont know what a SPF record is, yours shows no major problems.
actually propagation can take 24 hours. If it can wait, I would wait at least 4 hours for everyone around the world to get the update on your IP Address.
Thank you and have a great day!