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Category: Email
Satisfied Customers: 541
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I wrote a very and important email (gmail) which I sent and

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I wrote a very long and important email (gmail) which I sent and then it disappeared. It's not showing in sent or drafts. Can I retrieve it?
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: gmail
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: mac mac book air
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: that's everything

Hi, this is Anshul and I will be helping you with your issue today.
I am sorry to hear on this situation.
Are you using any app to send the email ?

I am waiting for your response, Please reply me back once you get this message.

Customer: replied 2 months ago.
not in this particular circumstance
Customer: replied 2 months ago.
mac book air and gmail through browser
Customer: replied 2 months ago.
are u still there?

Did you check in the deleted/trash item?
Might be the mail there.

Yes, I am here

Customer: replied 2 months ago.
its not in drafts, sent or trash. Theres an active flashing loading... on top of page but hasn't moved in over 30 mins

Could you please allow me to connect with your computer so I can resolve your issue?

Customer: replied 2 months ago.
Customer: replied 2 months ago.
how do i do that?
Customer: replied 2 months ago.
am i still connected?
Customer: replied 2 months ago.
are u still there

please click on this link and click on join.
-> A file by name Elsinore.ScreenConnect.Client.exe will be downloaded
then click on that file or run, follow the instruction. So I can connect and help you further

Sorry for inconvenience, I had some server issue that why I didn't reply that time.

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Anshul2019 and 2 other Email Specialists are ready to help you