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Hello! Welcome to JustAnswer. My name is***** am happy to be assisting you today.May I know whom I am chatting with?
Hi David. Is that an HP Pavilion 15 series laptop?
Please click on the below link and watch the video instructions.
Sure, I will be with you. Please go ahead.
It will be the same way to do it on your laptop. I recommend you to visit a nearby store if you are not familiar with it.
I recommend you to visit a nearby store as I am not able to see your device or its staus.
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