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Hello my name is ***** ***** I am an expert from JustAnswer. I am really sorry for the trouble you are facing with right now but I'm here and happy to assist and help you. May I know whom I am speaking with?
Hello Bernie, may I know if you are using Mac PC or windows PC?
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This is how you get your mac address. I hope it helps
For Macintosh (OS 10.5 and higher) Systems