How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Ameen Khan Your Own Question
Ameen Khan
Ameen Khan,
Category: Email
Satisfied Customers: 12221
Experience:  Senior IT Support Specialist at Brookfield Asset Management
Type Your Email Question Here...
Ameen Khan is online now

I've been blocked getting into my google account although

Customer Question

I've been blocked getting into my google account although Google confirms that my username and password ***** correct. How can I rectify this problem so I can get into my emails? Many thanks Peter
JA: Are you logged into your email account on any other devices?
Customer: Yes, an iPhone
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: Mobile: 07913 917 381
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No thanks
Submitted: 2 years ago.
Category: Email
Expert:  Ameen Khan replied 2 years ago.

Hi! My name is Ameen and I'll be assisting you. Secure Remote Assistance is NOT REQUIRED (But Helpful)

I am sorry you are having this concern, I will do my best to help you today.

To answer your question ->

Okay - then the only option left is to report this login issue. Please fill out the form in the link below, enter as much details as possible to prove that you are the true owner

of the Gmail account. On the 5th column provide the any social media link which is associated with your Gmail account. Then Google will verify your information and contact you later (1-3 days) :

Thank you


Let me know if you have any follow up questions. I am here to help you.