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syseng
syseng, Information Systems Professional
Category: Email
Satisfied Customers: 10415
Experience:  Microsoft Certified Professional (MCSE) with over 18 years experience in configuration and troubleshooting
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My Samsung email links won't respond on my Samsung Galaxy S9

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Hi, my Samsung email links won't respond on my Samsung Galaxy S9 plus. Can you help?
JA: When did you last charge your Galaxy?
Customer: This afternoon, at about 3pm
JA: Have you tried a force reboot (pressing and holding the Power and Volume Down buttons)?
Customer: No. Should I do that now?
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: No, I don't think so.

Hello,

My name is David. Sorry for the trouble.

Restarting the device should fix it.

Press and hold the Power button and the Volume button down simultaneously for more than 7 seconds and that should restart the device.

Then after the restart try the links again.

syseng, Information Systems Professional
Category: Email
Satisfied Customers: 10415
Experience: Microsoft Certified Professional (MCSE) with over 18 years experience in configuration and troubleshooting
syseng and 5 other Email Specialists are ready to help you
Customer: replied 5 days ago.
Hello David, I tried your suggestion, but I'm afraid it didn't work.

Thank you. Please go to; http://www.justanswer.com/remotedesktop/join.aspx?Session=a0b94c49-828e-4040-8a37-8eb789099e78 please also provide me your cell \ email in the private contact box beneath this chat. Thank you

Customer: replied 5 days ago.
Ready when you are.