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Bing
Bing, Internet Specialist
Category: Email
Satisfied Customers: 4698
Experience:  CISM / CISSP / MCSD / MCSE
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THe ssl servers certificate was rejected for the following

Customer Question

THe ssl servers certificate was rejected for the following reasons The connection with the server has been lost I have another eudora system runnin on the same server and it works ok - why the problem
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Eudora
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: Web browser
JA: What troubleshooting have you tried?
Customer: Nothing so far
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Email
Expert:  Bing replied 1 month ago.

Hi, my name is ***** ***** I will help you with your question today.

Can I see a screenshot showing how the original symptom looks like for a technical review?

Expert:  Bing replied 1 month ago.

As no further input gathered against my last clarifying question, I now provide a general answer based on the given description and common situations.

Eudora's certificate problem has been a known issue due to the legacy app's limited support to the latest certificates and modern security protocols. Some fans of Eudora have found some solutions but unfortunately, not all of the third-party solutions are always workable.

Please see the related resource below.

Trusting Certificates in Eudora 7

https://www.pacific.net/support/email/eudora/7/trust-certificate.php

Eudora server SSL certificate rejected

https://www.youtube.com/watch?v=fXo0R12akEU

Eudora and SSL Certificate Failures

https://blog.timeoff.org/rick/2015/01/07/eudora-and-ssl-certificate-failures/comment-page-2/

However, another approach is to use a modern email program instead of Eudora, such as Mozilla Thunderbird - the most popular free email program supported by the communities.

Just hope these could help.