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Tech Raksh
Tech Raksh, Email
Category: Email
Satisfied Customers: 8809
Experience:  Customer support Engineer
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Can't get into my emaillforgotton password been trying for a

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Hi can't get into my emaillforgotton password ***** trying for a week
JA: Are you logged into your email account on any other devices?
Customer: no I have another email
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: my phone number has changed have a security wuestion
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no thanks

Hello! Welcome to JustAnswer, an independent paid Question & Answer web portal. My name is***** am happy to be assisting you today.

I am sorry to hear that you are having trouble login to your email account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

May I know the email provider with which you are facing the issue?

Customer: replied 1 year ago.
microsoft

Please do follow the steps in the below link to reset the password ***** your Email account.

https://support.microsoft.com/en-in/help/10494/microsoft-account-recover-hacked-compromised-account

If you are unable to reset the password ***** your email account using the steps in the above link, I suggest you to submit the form using the below link to recover the Email account.

https://account.live.com/ACSR

Tech Raksh and 5 other Email Specialists are ready to help you

May I know if you have your computer next to you? So that, I can go ahead and access your computer and help you to fix the issue.

Customer: replied 1 year ago.
it's not Woking

May I know if you have your computer next to you? So that, I can go ahead and access your computer and help you to fix the issue.

Customer: replied 1 year ago.
I'm not having much help hope you havnt took my money

Please do not worry, let me help you to fix the issue. May I go ahead and access your computer and help you to fix the issue. May I go ahead?

Customer: replied 1 year ago.
what's happening
Customer: replied 1 year ago.
I only have a tablet

Okay, let me help you to fix the issue through this chat window.

May I know if you have tried to reset the password ***** your email account using the steps in the above link?

Customer: replied 1 year ago.
ok thankyou

May I know if you have tried to reset the password ***** your email account using the steps in the above link?

Customer: replied 1 year ago.
tryeddddto reset password *****

May I know if you are receiving any error message while resetting the password?

Customer: replied 1 year ago.
tryed not working

I am sorry for what you are facing. I suggest you to submit the form using the below link to recover the Email account.

https://account.live.com/ACSR

Customer: replied 1 year ago.
I've tryed that it doesn't work

If in case the email is not recovered after submitting the form, I suggest you to use the below link, which will get connected to Microsoft customer service, they will be able to help you to recover the account for you.

https://support.microsoft.com/en-in/help/4051701/global-customer-service-phone-numbers

https://support.microsoft.com/en-in/contactus/

Customer: replied 1 year ago.
I want my money back you hain't been any help
Customer: replied 1 year ago.
You took 5 poundo then 21 pound industry want to cancel I want my money back

I understand your concern. As the account is not recovered even after submitting the form, those are the only options available to recover the account.

However, please do use the link below to get connected with our customer service department regarding the charges.

https://www.justanswer.com/help/contact-us

Customer: replied 1 year ago.
I haven't accepted anything I want my money back
Customer: replied 1 year ago.
I want my money back now

Please do use the link below to get connected with our customer service department regarding the charges.

https://www.justanswer.com/help/contact-us