How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask ZAID ALAMRO Your Own Question
ZAID ALAMRO
ZAID ALAMRO,
Category: Email
Satisfied Customers: 1381
Experience:  developer at Freelancing developer
103120165
Type Your Email Question Here...
ZAID ALAMRO is online now

I cannot access my account as I have forgotten my password I

This answer was rated:

I cannot access my account***@******.*** as I have forgotten my password ***** dont have access to my old number as i is a turkish one. I try me email recovery one which is www.hotmail.co.uk which comes under Outlook I dont get an email from you.
JA: Are you logged into your Outlook account on any other devices?
Customer: yes
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: no to phone number but got a new one.If you ask me I would thinkof them
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No I just need to get back into my account Thank you

Hello, My name is ***** ***** I'm happy to assist you today with your issue.

In order to solve this issue and since you no longer have the same phone, you will need to contact Yahoo customer support at ***-***-**** or by visiting the below link.

https://subscriptions.yahoo.com/products/yahoo-account-pro-help?ncid=mbr_*****************

Thanks for the opportunity to assist you, your satisfaction is my priority.
It was my pleasure assisting you today. Thanks for being our valuable customer!

Customer: replied 1 year ago.
No help whatsoever ��been down that road many a time. Absolutely rubbish
Customer: replied 1 year ago.
Customer: replied 1 year ago.
As long as you fix it
Customer: replied 1 year ago.
what do we do now

Unfortunately, we are not Yahoo. We are JustAnswer.com

Only Yahoo can assist you with this issue because they have access to update your phone number.

In order to solve this issue and since you no longer have the same phone, you will need to contact Yahoo customer support at ***-***-**** or by visiting the below link.

https://subscriptions.yahoo.com/products/yahoo-account-pro-help?ncid=mbr_*****************

Customer: replied 1 year ago.
Hello

Unfortunately, we are not Yahoo. We are JustAnswer.com

Only Yahoo can assist you with this issue because they have access to update your phone number.

In order to solve this issue and since you no longer have the same phone, you will need to contact Yahoo customer support at ***-***-**** or by visiting the below link.

https://subscriptions.yahoo.com/products/yahoo-account-pro-help?ncid=mbr_*****************

ZAID ALAMRO and other Email Specialists are ready to help you
Customer: replied 1 year ago.
waiting

Kindly read the below carefully.

Unfortunately, we are not Yahoo. We are JustAnswer.com

Only Yahoo can assist you with this issue because they have access to update your phone number.

In order to solve this issue and since you no longer have the same phone, you will need to contact Yahoo customer support at ***-***-**** or by visiting the below link.

https://subscriptions.yahoo.com/products/yahoo-account-pro-help?ncid=mbr_*****************

Customer: replied 1 year ago.
How long before we start

Please check your hotmail email and send me the code you just received.

Customer: replied 1 year ago.
no access to that

So, you need please to contact Yahoo.

Kindly read the below carefully.

Unfortunately, we are not Yahoo. We are JustAnswer.com

Only Yahoo can assist you with this issue because they have access to update your phone number.

In order to solve this issue and since you no longer have the same phone, you will need to contact Yahoo customer support at ***-***-**** or by visiting the below link.

https://subscriptions.yahoo.com/products/yahoo-account-pro-help?ncid=mbr_*****************

Customer: replied 1 year ago.
send any emails to***@******.***

Are you trying to recover your Yahoo or your Hotmail email please?

Customer: replied 1 year ago.
you took £22 to tell me that you cannot do that. after Ive told you what was happening. Such a fraud
Customer: replied 1 year ago.
When will that be???????
Customer: replied 1 year ago.
Contact me when

I have left note for our company to refund your many. No worries at all.

Are you please getting any of my messages?

Customer: replied 1 year ago.
Thank You! Yes I am getting your messages

So, you need please to contact Yahoo.

Kindly read the below carefully.

Unfortunately, we are not Yahoo. We are JustAnswer.com

Only Yahoo can assist you with this issue because they have access to update your phone number.

In order to solve this issue and since you no longer have the same phone, you will need to contact Yahoo customer support at ***-***-**** or by visiting the below link.

https://subscriptions.yahoo.com/products/yahoo-account-pro-help?ncid=mbr_*****************