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Anikesh G
Anikesh G,
Category: Email
Satisfied Customers: 171
Experience:  SAP Customer Relationship Management Consultant at Wipro Technologies
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I have a brand new samsung s20 5g phone but im not recieving

Customer Question

i have a brand new samsung s20 5g phone but im not recieving any emails on phone but im using same email address on laptop it works on that
JA: How's your Internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?
Customer: on outlook
JA: Are there any antivirus or firewall settings that could block you from receiving mail?
Customer: no
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no just wondering what is wrong
Submitted: 19 days ago.
Category: Email
Expert:  Anikesh G replied 19 days ago.

Hi there and welcome to Just Answer tech support, I'm expert Ashu. I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.

Please click on the below link and follow the instructions to get this issue fixed:-

https://www.youtube.com/watch?v=eHPpiOkCSIQ