Ask an Email Question, Get an Answer ASAP!
Hello and welcome to JustAnswer, an independent Question & Answer web portal. My name is ***** ***** I am happy to be assisting you today!
Please note: If you get an offer for premium service please hold off on that for now. That offer is automatically generated by this website, not by me. I can offer you whatever is needed to solve your problem.---I'm sorry you are having issues accessing your Microsoft account. I know that can be frustrating. Hopefully, we can get this resolved quickly.
In order to reset the password, you'll need to visit the Microsoft Account Page below:https://account.live.com/password/reset
Enter your email address and click the Next button and follow the instructions very carefully.
Thank you very much for your time & patience while I typed up your response. Also, thank you for giving me the chance to help out today.
If there is anything else that I can help with today, please let me know. My goal is to provide excellent service to you!
Thank you,(Your friendly expert)
I see you've requested a premium service. I am unable to accept at this time, but the request is available to all experts. In the meantime, please try out the steps I have provided. Thanks!
It will just depend on the right expert accepting
Unfortunately, there isn't a way around the recovery options. If you are unable to use those options, then you will need to open a new account.
I apologize that I had to deliver the bad news to you. Please understand that we do not like to deliver bad news because our rating on the site is based on the feedback of our customers so bad news situations are difficult to deal with. Thankfully, a large majority of our customers are understanding that we are just messengers in the situation and do not take it out on the rating system.