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VanHilton M
VanHilton M,
Category: Email
Satisfied Customers: 6555
Experience:  Computer Technician/ Sales Clerk at Roniel Jayectin
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Email deleted before I had transferred the information on

Customer Question

Email deleted before I had transferred the information on it
JA: Have you checked for the lost email in your Trash and Spam folders?
Customer: Both cleared before I spotted the mistake
JA: What email provider are you using (e.g. Gmail, Yahoo, etc.)?
Customer: virginmedia.com
JA: Anything else you want the Email Expert to know before I connect you?
Customer: Don`t think so
Submitted: 7 days ago.
Category: Email
Expert:  VanHilton M replied 7 days ago.

Hi, I am VanHilton M Welcome to JustAnswer premium service, thank you for utilizing this service.

I will be assisting you to fix the issue you are having.

If you get an offer for premium service please hold off on that for now. That offer is automatically generated by this website, not by me. I can offer you whatever is needed to solve your problem.

Disregard the remote service, that is just an automated offer it does not apply in this case.

Without the information requested in my first/previous response, I can only give you a general answer, but I hope this helps.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Recovering messages in Virgin Media Mail

If you've deleted a message permanently, by emptying the trash folder or using the delete option from trash, it isn't possible to recover the message.

If you've moved a message to Trash folder and you haven't permanently deleted it, follow these steps to restore it:

1. Open the Trash folder in the folder list.

2. Select a message you want to restore. You can select more than one message by clicking on the checkboxes next to messages you want to restore.

3. Click the More icon in the toolbar and then select Move from the menu.

4. Select the folder you want to move the message into and then click on the Move button.

5. The message will be moved from trash into that folder.

For Better understanding here's the link: https://www.virginmedia.com/help/virgin-media-mail-recovering-messages

Customer: replied 7 days ago.
Sorry not helpful
Expert:  VanHilton M replied 7 days ago.
Customer: replied 6 days ago.
Solved problem while waiting your reply
Expert:  VanHilton M replied 6 days ago.

Keep safe thank you