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To answer your question ->
That is most likely an issue with your mail server settings or the mail server is down. Best way is to try to send a test email to yourself. If it fails, try to remove the email account from your device and then re-add the email account to establish a new mail sync.
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Thank you for requesting secure remote assistance. To get connected, first follow this On your Computer - download the Free Version of TeamViewer quick support app from the link below.
Next, open the downloaded file and install it.
Once you have Teamviewer open it will display Your ID numbers with a password ***** it on the screen. Share that with me. Thanks
For Mac use this - https://www.teamviewer.com/en/download/mac-os/
Do you have a windows computer?
On your windows 10 - open this - https://www.teamviewer.com/en/info/free-remote-access-software/
You said you can't access email, which email is this?
Who is the email provider? gmail?
Can you sign in at www.gmail.com with your current password?
Okay, now on your phone, go to settings then account, then remove that current gmail account and then choose add account and add it back
You're welcome Janice, Pleasure assisting you.
Stay safe, take care